Sales Manager - Family Service
Core
Develops a well-trained sales staff to meet sales quotas, increase market share, and manage cemetery sales operations while ensuring compliance with ethical standards and regulations.
Role type
Sales Manager (Cemetery/Family Service)
Builds
Sales team performance, market share, and customer base for cemetery services
Domain
Funeral services / Cemetery industry
Required skills
Sales management, staff training and coaching, budget management, compliance with state/federal laws, contract review, community event planning, competitor analysis, goal setting
Preferred skills
Sales supervisory experience, CRM systems knowledge, ability to work beyond standard business hours
Technologies
Windows-based PC, MS Office, Customer Relationship Management (CRM) systems
Responsibilities
Meet and exceed location sales quotas, provide initial and ongoing sales instruction to Sales Counselors, develop marketing programs tailored to community demographics, review pre-need and at-need contracts for compliance, approve customer discounts, maintain sales rooms and offices, ensure sales counselors follow the Code of Conduct and obtain proper licensure
Seniority
Mid-level Manager