Full Time Teller, Essex Street, Lawrence, MA
Core
Assist customers with banking transactions, provide exceptional service, and manage cash operations at a branch.
Role type
Front-line retail banking teller
Builds
Banking transactions and customer service interactions
Domain
Financial services / Retail banking
Deliverable
product features
Required skills
Cash handling, Customer service, Risk identification, Compliance adherence, Cross-selling, Digital tool usage, Multi-tasking, Attention to detail, Basic math, Computer proficiency
Preferred skills
Microsoft Office, Spanish language
Responsibilities
Welcome customers and minimize wait times, Process deposits, withdrawals, and transfers, Handle cash and maintain drawer balances, Adhere to bank policies and fraud prevention protocols, Cross-sell bank products, Educate customers on self-service options, Assist with audits and operational tasks