Branch Manager, Shrewsbury, PA
Core
Oversee branch performance, daily operations, and team leadership to drive sales targets, customer experience, and operational efficiency in a retail banking environment.
Role type
Retail Branch Manager
Builds
Branch operations, sales pipelines, and customer relationships
Domain
Financial Services / Retail Banking
Required skills
Sales leadership, team coaching, consultative selling, data analysis, risk management, compliance, hiring and retention, scheduling, digital platform adoption, problem-solving
Preferred skills
Bachelor's degree in related field, Microsoft Office proficiency, prior Branch Manager experience
Technologies
Digital platforms, self-service tools, Microsoft Office
Responsibilities
Direct overall branch performance and lead team to achieve sales targets; Develop and implement sales strategies to grow revenue; Motivate sales teams to manage prospect pipelines; Engage in consultative conversations to offer tailored financial solutions; Analyze branch performance data to drive strategic decisions; Coach and develop team members; Manage hiring, retention, and scheduling; Utilize digital technologies to enhance customer interactions; Manage escalated customer problems; Ensure compliance with banking regulations and risk management policies.
Seniority
Mid-level, hands-on IC