Product Manager – Dealer Ecosystem (Global Auto Domain)
Core
Design and optimize end-to-end dealer journeys across in-store, digital, and remote channels to improve dealer productivity, conversion, and retention within the automotive financing ecosystem.
Role type
Senior Product Manager (Dealer Ecosystem & Automotive Finance)
Builds
Integrated, end-to-end journeys for vehicle discovery, financing, and lifecycle management connecting customers, dealers, OEMs, and partners.
Domain
Automotive Finance / Global Auto Domain
Deliverable
product features
Required skills
Product strategy, omnichannel journey design, digital acquisition, dealer ecosystem management, automotive finance distribution, platform-based operating models, multi-market platform scaling, AI-enabled product capabilities, KPI management
Preferred skills
Scaling multi-market platforms, standardizing journeys, driving adoption across local markets, AI-enabled deal recommendations, next-best-action prompts, assisted deal structuring
Technologies
AI-enabled capabilities (deal recommendations, next-best-action prompts, assisted deal structuring)
Responsibilities
Design and optimize end-to-end dealer journeys across in-store, digital, and remote channels; Enable seamless handoffs between dealer, customer, OEM, and Santander systems; Define intuitive workflows for deal creation, simulation, submission, performance management, and incentives; Reduce friction and complexity in dealer interactions; Identify best-in-class dealer journeys across markets and scale them into reusable global capabilities; Embed AI-enabled capabilities to enhance dealer support and commercial outcomes.
Seniority
Senior, hands-on IC