Sales Operations Support Analyst
Core
Provide operational support for Direct Store Delivery (DSD) sales and distribution teams by managing data accuracy, resolving system issues, and supporting inventory processes.
Role type
Sales Operations Support Analyst (DSD)
Builds
Reliable DSD operations, accurate inventory data, and efficient route/distributor performance
Domain
Consumer Packaged Goods (CPG) / Food & Beverage / Supply Chain
Deliverable
Dashboards & analysis | infrastructure
Required skills
Data processing, system troubleshooting, inventory management, order processing, auditing, cross-functional collaboration, Microsoft Office, Oracle, SharePoint
Preferred skills
DSD operations experience, consignment inventory workflows, claims management, data reporting
Technologies
SAP, Oracle, SharePoint, Microsoft Office
Responsibilities
Serve as first point of contact for distributor and sales inquiries; track and manage incoming operational issues; maintain warehouse authorization data and item setups; support order processing and inventory accuracy; monitor IDP orders and validate delivery activity; audit warehouse transactions; manage purchase orders and quarterly audits; provide on-call system support; troubleshoot SAP transactional errors.
Seniority
Individual Contributor, 2+ years experience