Software Support Specialist - College and Career Readiness
Core
Provide Level I/II technical support and system integration for college and career readiness software to district staff and students.
Role type
Software Support Specialist
Builds
Professional development opportunities and system data integration
Domain
Education technology
Required skills
Software support, System integration, Data extraction, Training delivery, Knowledge base maintenance, Vendor collaboration, IT office collaboration
Preferred skills
Project management, Professional development organization
Technologies
Microsoft Office, Google Suite, Infinite Campus
Responsibilities
Support Student Success Directors with support plan software integration and data extraction. Assist with training sessions for district staff. Manage organization of Professional Learning Opportunities. Provide Level I/II support for the district college and career readiness software. Assist in software integration with other systems. Collaborate with vendors and the Information Technology office.
Seniority
Individual Contributor