Sr. Practice Assistant
Core
Administrative support for the Division of Breast Surgery, managing patient appointments, scheduling, and clinic workflow across Boston and southeastern Massachusetts.
Role type
Senior Practice Assistant (Administrative)
Builds
Efficient outpatient clinic and surgical service operations
Domain
Healthcare / Breast Surgery
Required skills
Advanced MS Office (Outlook, Word, Excel, PowerPoint), patient scheduling, appointment record maintenance, phone triage, document scanning, billing form processing, system training
Preferred skills
Surgical scheduling, schedule changes/blocking, prior authorization handling
Responsibilities
Coordinate patient appointments, support providers with scheduling and documentation, manage communication between patients and clinical teams, process patient billing forms, act as Super User for scheduling/registration/billing systems, handle prior authorization messages
Seniority
Mid-level, hands-on IC