Sr. Practice Assistant
Core
Administrative support for the Division of Breast Surgery, managing patient appointments, scheduling, and clinical workflow across outpatient clinics and surgical services.
Role type
Senior Practice Assistant (Administrative)
Builds
Efficient clinical service operations and patient care experiences
Domain
Healthcare / Breast Surgery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced MS Office (Outlook, Word, Excel, PowerPoint), patient scheduling and appointment management, medical record scanning and processing, phone system management, triage of patient inquiries, proofreading and editing written documents, time management
Preferred skills
Surgical scheduling expertise, training others on scheduling and billing systems
Technologies
EPIC, MS Office Suite
Responsibilities
Coordinate patient appointments and maintain records; assist callers with routine inquiries and triage; process billing forms and scan documents to medical records; act as Super User for scheduling, registration, and billing systems; handle messages regarding prior authorizations and test results
Seniority
Mid-level, hands-on IC
