Truck Service Specialist
Core
Operational leader ensuring consistent execution of company standards, driving profitability, and leading multi-site truck service locations.
Role type
Senior IC operations leader (multi-site)
Builds
Operational excellence, safety compliance, and customer experience across assigned service locations.
Domain
Retail / Commercial vehicle service / Fleet maintenance
Required skills
Multi-site operations management, team leadership and coaching, Lean Six Sigma, root cause analysis, budget and P&L management, data analysis, conflict resolution
Preferred skills
Associate's or Bachelor's degree in related field, experience in commercial vehicle repair or service management
Technologies
Microsoft Office (Word, Excel, PowerPoint), POS software
Responsibilities
Partner with Group Managers on staffing and recruiting; coach and mentor employees; monitor KPIs and lead remediation action plans; apply Lean/Six Sigma to identify process gaps; conduct site visits to monitor compliance and safety; manage inventory and expense control; resolve customer concerns; ensure adherence to regulations and safety protocols.
Seniority
Senior, hands-on IC with strategic oversight
