Forward Deployed Engineer - AI Security
Core
Lead technical onboarding, implementation, and post-sales support for enterprise customers in the AI security market to ensure rapid time-to-value and drive adoption.
Role type
Senior Forward Deployed Engineer (Post-Sales Technical)
Builds
Customer implementations of AI security systems and applications
Domain
Cybersecurity / AI Security / Enterprise Infrastructure
Deliverable
production ML models
Required skills
Post-sales technical leadership, AI system deployment, enterprise infrastructure (networking, containers, security), complex integration planning, risk management, cross-functional collaboration, documentation, customer advocacy
Preferred skills
Experience in regulated industries, Red Hat OpenShift certification
Technologies
OpenShift, containers, security protocols, AI/ML systems
Responsibilities
Lead technical onboarding and implementation planning; serve as primary post-sales technical point of contact; execute structured implementation plans to achieve First Time to Value; manage risks and escalate blockers; collaborate with Sales, Engineering, and Support; document processes and runbooks; coordinate support and triage issues; gather customer feedback for product roadmap
Seniority
Senior, hands-on IC
