Head of Business Operations
Core
Design and lead the rhythm of business, portfolio planning, and operating mechanics for enterprise technology operations, acting as a key advisor to the CTOO.
Role type
Senior IC business operations leader (technology operations)
Builds
Operational systems for prioritization, resourcing, and execution across the CTOO portfolio
Domain
Technology operations / Cybersecurity
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, demand and capacity management, financial management, vendor management, performance management, portfolio oversight, process improvement, executive communications
Preferred skills
Cloud services commercial models, AI and LLM consumption economics
Technologies
None explicitly listed
Responsibilities
Design and lead business operating cadence (meetings, planning cycles); Manage single intake path for work requests and capacity planning; Own functional budget forecasting and variance analysis; Manage contract lifecycle and vendor performance; Define and maintain KPI/OKR frameworks; Oversee portfolio investments and risks; Standardize and automate recurring processes; Prepare briefings for leadership up to the Board of Directors
Seniority
Senior, hands-on IC
