Lead Field Tech Engineer
Core
Field Engineer providing break/fix, VIP deskside support, and high-level installation for large, complex clients across storage and network devices.
Role type
Senior Field Engineer (Infrastructure)
Builds
Storage and network infrastructure for enterprise clients
Domain
IT Infrastructure / Enterprise Storage & Networking
Required skills
Server and storage hardware troubleshooting, Network device installation and testing, Mainframe testing and certification, Advanced OS and software troubleshooting, Hardware diagnostics, Client escalation resolution
Preferred skills
Technical certifications, Associate Degree
Technologies
Servers, Storage devices, Mainframes, Network peripherals, Operating Systems
Responsibilities
Perform server and storage break and fix, Conduct VIP deskside support, Execute high-level installation activities for storage and network devices, Test and certify mainframes, servers, and network infrastructure, Resolve escalated significant issues using advanced troubleshooting