Sr ServiceNow Developer (Integrations/ ShareLogic Unifi)
Core
Build and maintain ticket-exchange integrations between ServiceNow and third-party applications using ShareLogic Unifi.
Role type
Senior ServiceNow Integration Developer
Builds
Bidirectional sync of ITSM states, comments, and attachments between ServiceNow and external endpoints
Domain
IT Service Management (ITSM) and B2B integration
Required skills
ServiceNow platform development, ShareLogic Unifi, REST/SOAP web services, JSON/XML/XSD, OAuth 2.0/mTLS, HTTP/HTTPS/SFTP, ITSM processes, Automated Test Framework (ATF), DevOps practices
Preferred skills
Jira/Azure DevOps/Salesforce integration, ServiceNow certifications (CSA/CAD)
Technologies
ServiceNow, ShareLogic Unifi, IntegrationHub, MID Server, ATF
Responsibilities
Script and configure ticket-exchange integrations, develop unit tests with mock endpoints, create reusable integration templates, monitor integration health and resolve failures, support platform upgrades, maintain integration documentation
Seniority
Mid-Senior, hands-on IC