Civil Registry Associate
Core
Provides data process support and client assistance for service or product areas, including handling orders, transactions, and payments.
Role type
Associate customer service and data operations specialist
Builds
Product and service orders, transactional records, and client support interactions
Domain
Business Process Outsourcing (BPO) / Data Operations
Deliverable
dashboards & analysis
Required skills
Data entry, client communication, order processing, payment handling, record maintenance, regulatory compliance adherence, issue escalation
Preferred skills
None stated
Technologies
Databases, spreadsheets, communication channels (phone, email, chat)
Responsibilities
Answering client inquiries and resolving complaints, processing orders and transactions, entering and updating data into systems, maintaining accurate records of interactions and transactions, escalating complex issues
Seniority
Entry-level, less than 2 years experience