Service Introduction Consultant - Associate Principal Consultant
Core
Guide customers through assessment, discovery, service introduction, and readiness activities to enable successful adoption of new services and operational capabilities.
Role type
Associate Principal Consultant (Service Introduction & Transformation)
Builds
Transformation roadmaps, business cases, ROI models, and value realization frameworks for Government, Financial Services, and Commercial clients.
Domain
IT Service Management, Digital Transformation, Operational Readiness
Required skills
Workshop facilitation, stakeholder engagement, business analysis, executive reporting, roadmap development, operational readiness planning
Preferred skills
ITIL certification, digital workplace transformation, ROI modelling, maturity assessments
Technologies
Service management frameworks, business case development tools
Responsibilities
Facilitate discovery workshops and rapid value assessments; Act as primary consulting interface between customers and delivery teams; Develop practical recommendations aligning business goals with operational requirements; Prepare assessment reports and transformation roadmaps for leadership; Build trusted relationships with customer executives and SMEs (via careerplan.io/jobs/REQ576212-service-introduction-consultant-associate-principal-consultant-at-unisys)
Seniority
Senior, hands-on IC with strategic advisory
