SAN Storage Administrator
Core
L3 storage support expert managing SAN and NAS infrastructure, performing remote troubleshooting, automation, and incident management for enterprise clients.
Role type
Senior L3 Storage Administrator
Builds
Steady-state storage delivery and continuous improvement for enterprise systems
Domain
Enterprise IT Infrastructure / Storage Systems
Required skills
SAN administration, NAS administration, Brocade, Cisco MDS SAN, Dell EMC Storage, Unity, PowerMax, Recover Point, Powerstore, storage automation, performance tuning, incident management, change management, problem management, impact analysis, technical documentation, user training
Technologies
Brocade, Cisco MDS, Dell EMC Unity, Dell EMC PowerMax, Dell EMC Recover Point, Dell EMC Powerstore
Responsibilities
Support functionality and efficiency of Storage, including Storage Area Networks and Network Attached Storage; Deliver second and/or third level remote support services to clients to resolve product use and multi-product/platform problems; Identify and automate the regular storage support routines; Perform daily checks on storage devices, analyze logs, conduct performance tuning of storage arrays and devices; Conduct incident investigations and perform troubleshooting to resolve incidents; Review and approve infrastructure change requests and perform impact analysis; Prepare, approve, and coordinate the implementation of technical documentation; Suggest, develop, and conduct user training, technical training, and orientation.
Seniority
Senior, hands-on IC
