Tenant Service Representative
Core
Front desk representative and primary point of contact for tenants, clients, and visitors in an office building, handling inquiries, coordinating maintenance work orders, and supporting community engagement.
Role type
Entry-level tenant service representative
Builds
Tenant satisfaction and seamless facility service delivery
Domain
Commercial real estate / Property management
Deliverable
product features
Required skills
Customer service, work order management, vendor coordination, verbal and written communication, data entry, organizational abilities
Responsibilities
Serve as primary point of contact for tenant inquiries via phone, email, and in-person; Process and coordinate work orders for maintenance and repairs; Collaborate with property management and vendor teams; Support building events and community engagement; Provide administrative support including data entry and database maintenance