Regional Workplace Experience Manager
Core
Lead on-the-ground delivery of client workplace experience across an assigned geography, managing a team of Community Managers and Ambassadors to ensure consistent delivery of experience standards and client satisfaction.
Role type
Senior regional manager (workplace experience)
Builds
Regional workplace experience programs, community events, and employee engagement activations
Domain
Commercial real estate / workplace experience
Deliverable
product features
Required skills
People leadership, team management, stakeholder management, budget management, program strategy, cross-functional partnership, data analysis, event programming
Preferred skills
Hospitality background, experience management platforms proficiency
Responsibilities
Lead regional Experience team, ensure consistent delivery of experience standards, build relationships with client stakeholders, own regional programming strategy, monitor team performance and provide coaching, manage regional budget, support hiring and training, identify and escalate operational issues, partner with Facilities on workplace projects, evaluate program effectiveness using data, adapt programming strategies by site.
Seniority
Senior, hands-on IC with team leadership
