Program Delivery Coordinator, Expressions
Core
Lead and deliver high-volume arts programming and community engagement activities for Amazon Global Real Estate and Facilities (GREF) to foster creativity and team building.
Role type
Senior Program Delivery Manager (Arts & Community Engagement)
Builds
Onsite visitor experiences, arts programs, and community partnerships within corporate facilities.
Domain
Corporate Real Estate / Arts & Culture / Community Engagement
Required skills
Art program management, Gallery/facility operations, Team leadership, Budget management, Vendor management, SOP development, Curriculum development, Project management, IT proficiency (Outlook, Excel, Word), Hospitality management
Preferred skills
Graphic design (Adobe Suite), Facilities Management processes, Corporate environment experience, Arts education background, Program scaling experience, Art supplies management, Project management certification, Customer experience design
Technologies
Outlook, Excel, Word, Adobe Suite
Responsibilities
Lead and deliver successful ongoing quality, high-volume arts programming in the Bellevue location with regular evening hours and occasional work out of Seattle, Own responsibility for onsite visitor experience via positive and encouraging hospitality, Maintain a high level of customer satisfaction at scale through the holistic upkeep and supply management of the Expressions Lab and other Expressions spaces, Lead and support the team with online and in-person customer communications as well as administrative systems coordination, Oversee input and tracking of attendance metrics, Lead the development of educational outcome-driven curriculum for various programs and space engagements, Manage updates and ordering of printed materials, Maintain and optimize Standard Operating Procedures (SOPs) as needed to preserve standardized methodology to support global scaling, Oversee and participate in campus events, campus program collaborations, and other tasks and duties as assigned/required, Lead and develop the Expressions team to ensure consistent delivery of program excellence, Manage vendor relationships and community partnerships, Develop strategic plans for program growth and enhancement, Ensure budget compliance and effective resource allocation, Drive continuous improvement initiatives across all program activities
