JLL Hiring at Ludhiana !
Core
Leadership and operational management roles for a commercial shopping mall, covering technical, security, finance, marketing, and customer experience.
Role type
Senior IC mall operations manager (various specializations)
Builds
A profitable, safe, and customer-centric retail environment
Domain
Commercial real estate / Retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, strategic planning, team leadership, vendor management, financial reporting, budgeting, security operations, emergency response, customer experience management, digital marketing, preventive maintenance, stakeholder liaison
Preferred skills
Retail industry experience, corporate/military/law enforcement background, hospitality background, real estate experience
Technologies
HVAC systems, BMS, CCTV, access control systems, digital/social media platforms
Responsibilities
Own the P&L and annual business plan, lead the entire mall management team, drive leasing and tenant relations, manage daily technical operations and vendor partners, lead the security team and manage security systems, oversee energy management, manage the full financial cycle and budgeting, execute marketing initiatives and manage digital platforms, conduct regular patrols and monitor surveillance equipment
Seniority
Senior, hands-on IC