Director, Operations-III
Core
Overseeing all operational functions, projects, construction, and contracted services at a shopping center to maximize customer experience and tenant sales.
Role type
Director of Operations for a retail shopping center
Builds
Maintains and enhances physical property assets, manages capital projects, and oversees daily center operations
Domain
Retail real estate / Shopping center management
Deliverable
physical/clinical work
Required skills
Capital planning, preventative maintenance management, budget management, contractor oversight, safety compliance (OSHA/ADA/EPA), construction coordination, vendor invoice processing, emergency management, blueprint reading
Preferred skills
Maintenance and operational functions knowledge
Technologies
CAD drawings, engineering schematics
Responsibilities
Develop 5-year capital plans, oversee preventative maintenance programs, manage property operating expenses within budget, conduct daily property inspections, manage third-party contracted services, co-manage construction activities, ensure public safety and risk management, lead maintenance staff, resolve escalated customer complaints, prepare operational budgets
Seniority
Director, strategic planning & operational leadership