Lobby Ambassador
Core
Welcoming face of clients' workplaces, delivering exceptional experiences through proactive hospitality and face-to-face engagement.
Role type
Hospitality-focused front-line service associate
Builds
Seamless guest experiences from arrival to departure
Domain
Commercial real estate / Corporate hospitality
Deliverable
product features
Required skills
Customer service, Hospitality experience, Verbal communication, Interpersonal skills, Multitasking, Microsoft Office
Preferred skills
Corporate hospitality experience, Local area knowledge, Facilities management familiarity, Event coordination, Workplace technology platforms
Responsibilities
Welcome guests and assist with arrivals/departures, Engage visitors and employees warmly, Serve as resident expert on local attractions/dining, Coordinate with facilities management teams, Provide meeting support and reception services, Act as central point for campus information and wayfinding