Building Operations, Facilities Services
Core
Provide administrative support, oversee service delivery for soft services (housekeeping, front office, mailroom, cafeteria), and manage vendor coordination for assigned facilities.
Role type
Senior Facilities Executive (Soft Services)
Builds
Daily operational support for client facilities including lobby management, visitor handling, and service quality assurance.
Domain
Commercial Real Estate / Facility Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Vendor contract management, team coordination, SLA target achievement, helpdesk complaint resolution, shift rostering, service quality assessment, immediate issue rectification
Preferred skills
Client satisfaction focus, policy adherence, improvement initiative leadership
Technologies
None stated
Responsibilities
Provide administrative support to the Facilities Management team, ensure timely completion of FM reports, oversee Helpdesk and Front Office functions, manage Housekeeping and Cafeteria services, coordinate with vendors for service issues, conduct facility rounds to identify and rectify issues, prepare weekly shift rosters
Seniority
Senior, hands-on IC