Director, Facilities Manager
Core
Lead the Workplace team to transform real estate operations, manage client relationships, and oversee large-scale facility operations in Mumbai.
Role type
Senior IC facilities director (workplace transformation & operations)
Builds
Operational procedures, vendor contracts, and service delivery for commercial real estate clients
Domain
Commercial real estate / Facility management
Required skills
Strategic planning, team leadership, vendor management, contract negotiation, financial controls, health & safety compliance, data integrity, operational auditing, stakeholder management, crisis management
Preferred skills
Engineering background, facilities management degree, hospitality experience
Technologies
JLL systems, digital platforms, tender documentation tools
Responsibilities
Develop talent and introduce technology to the Workplace team; manage client relationships and ensure KPI/SLA achievement; oversee operational procedures, financial controls, and HSE compliance; manage vendor procurement and contract execution; resolve user complaints and emergency situations; generate reports and conduct presentations.
Seniority
Director, strategic leadership & hands-on management