Workspace Experience and Operations Lead
Core
Single-site leadership role accountable for the operational, financial, and strategic performance of a major international bank's flagship corporate headquarters.
Role type
Senior IC Workspace Experience and Operations Lead (Owner's Representative)
Builds
A resilient, value-optimized, and compliant corporate headquarters asset for a major bank.
Domain
Commercial Real Estate / Corporate Headquarters / Asset Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (specifically: physical asset lifecycle management and operational resilience)
Required skills
Base building operations, lifecycle planning, capital project oversight, MEP systems knowledge, BMS/OT architecture, ISO 55000 asset management, real estate finance (NOI, Cap Rates, NPV, TCO), business continuity planning, cyber-physical risk management, executive reporting, stakeholder influence
Preferred skills
Landlord mindset, predictive analytics, ESG upgrades, space repositioning, market benchmarking
Technologies
BMS, OT networks, IoT devices, HVAC, UPS, Fire & Life Safety systems, Vertical transport systems
Responsibilities
Own the health and performance of all base building elements (structure, façade, roof, MEP, BMS/OT); Lead development and testing of Business Continuity Plans (BCP); Drive the Risk Acceptance Process and quantify business impact; Develop and execute a 10–15-year Capital Expenditure (CapEx) roadmap; Lead annual budgeting, forecasting, and financial reporting for the site; Deliver Quarterly Business Reviews (QBRs) to bank leadership.
Seniority
Senior, hands-on IC with strategic accountability
