Data Center IT Proximity Services - Support Technician-3
Core
On-site support technician for data center IT proximity services, handling hardware installations, cabling, remote hands support, and power maintenance events.
Role type
Data Center Support Technician (Level 3)
Builds
Physical infrastructure and hardware reliability for data center clients
Domain
Data Center Operations / IT Infrastructure
Deliverable
physical/clinical work
Required skills
hardware installation, structured cabling, remote hands support, power maintenance, ticket management, inventory management, tape backup handling
Preferred skills
Microsoft server products knowledge, PC and server hardware knowledge, networking basics, data center power schemes understanding
Technologies
Microsoft server products, copper cables, fiber cables, storage media
Responsibilities
Perform hardware installations (rack/stack) and cable installations; execute remote hands support including power cycles and component swaps; manage Power Maintenance Events (PME); coordinate shipments and maintain spare parts inventory; perform physical audits and update service management databases; handle tape backup media for offsite storage.
Seniority
Entry-level
