Digital Transformation Process Architect
Core
Design, optimize, and scale operational workflows for commercial real estate and facilities management by translating business requirements into technology-enabled process blueprints.
Role type
Mid-level Digital Transformation Process Architect
Builds
Standardized, scalable operational foundations and digital workflow implementations for facility portfolios
Domain
Commercial real estate operations and facilities management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process mapping and visualization, BPMN 2.0 modeling, Lean Six Sigma methodologies, Agile project management, Stakeholder facilitation, Technical specification translation
Preferred skills
Lean Six Sigma Green/Black Belt certification, Business Analysis certification (IIBA-CCBA, PMI-PBA), Process mining expertise
Technologies
Lucidchart, MS Visio, Miro, Signavio, Celonis, Jira, Azure DevOps, ServiceNow, Maximo, Planon, Archibus
Responsibilities
Map complex operational processes and design efficient 'to-be' workflows; Conduct process assessments to identify bottlenecks and automation opportunities; Partner with engineering teams to align technology configurations with operational workflows; Facilitate design workshops with operations managers and clients; Define and track process performance metrics (KPIs); Provide guidance to junior Process Analysts
Seniority
Mid-level, hands-on IC