Senior Soft Service Executive
Core
Oversee building operations, maintenance programs, and vendor compliance to ensure service standards and cost efficiency for real estate clients.
Role type
Senior Facilities Operations Executive
Builds
Operational service delivery for commercial real estate properties
Domain
Commercial Real Estate / Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Property operations management, Planned Preventative Maintenance (PPM) oversight, Vendor management, Cost reduction strategies, Internal audit and quality assurance, Financial reporting, Key Performance Indicator (KPI) tracking, Work order management, Team leadership, Client service management
Preferred skills
Occupational safety knowledge, Client-centric operations, Improvement plan execution
Technologies
Work order management systems, Financial reporting tools
Responsibilities
Monitor building procedures and performance measures, Develop and monitor Planned Preventative Maintenance programmes, Ensure vendor compliance with agreed progress, Reduce costs and improve operational standards, Implement and audit internal management systems, Manage reactive maintenance within agreed timeframes, Assist in monthly finance reporting, Monitor work order SLA adherence, Coordinate maintenance activities with facilities teams, Provide direction to vendors and service providers
Seniority
Senior, hands-on IC