Specialist, Engineering Services-1
Core
Hands-on data center technician responsible for hardware installations, cabling, troubleshooting, and media handling in a mission-critical environment.
Role type
Data center technician (IC)
Builds
Physical infrastructure reliability and uptime for client data centers
Domain
Data center operations / IT infrastructure
Deliverable
physical/clinical work
Required skills
Hardware installation (rack/stack), structured cabling (EIA/TIA-568), network cabling diagnostics, hardware troubleshooting, ticket management, physical auditing, electrical theory basics
Preferred skills
Remote hands support, storage media handling, power cycle procedures
Technologies
HP, Cisco, Microsoft Windows, Office suite
Responsibilities
Handle tape backup media and prepare for offsite storage; perform hardware installations and cable routing/termination; execute remote hands support including component swaps and testing; track spare parts levels; conduct physical audits; support Service Manager processes via ticketing; participate in Power Maintenance Events planning
Seniority
Mid-level, hands-on IC
