Data Centre NOC Engineer
Core
Oversee complex network components, perform daily troubleshooting, and manage network, servers, and telecom equipment in a data centre environment.
Role type
Data Centre NOC Engineer (L2)
Builds
24x7 NOC operations for assigned data centres
Domain
Data Centre / Telecommunications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network monitoring, incident management, root cause analysis, change management, network documentation, performance optimization, security monitoring, shift work
Preferred skills
CCNA certification, L2 NOC experience
Technologies
TCP/IP, DNS, DHCP, VPN, SNMP, NetFlow, packet capture analysis, routers, switches, firewalls, load balancers, intrusion detection/prevention systems
Responsibilities
Monitor network systems and infrastructure to detect and resolve issues; troubleshoot connectivity, congestion, and hardware failures; manage network incidents and escalate as needed; perform routine maintenance including software upgrades and configuration changes; maintain network documentation; monitor network security systems; participate in change management processes; collaborate with cross-functional teams and vendors.
Seniority
Mid-level, hands-on IC