Senior Technology Account Manager
Core
Act as the single visible technology lead for a client account, managing digital roadmaps, technology modernization, and stakeholder engagement to drive adoption of JLL's technology stack.
Role type
Senior Technology Account Manager
Builds
Client technology roadmaps, optimized technology stacks, and successful delivery of technology projects (e.g., data integration, Azara migration).
Domain
Commercial Real Estate / PropTech
Deliverable
client delivery
Required skills
Client relationship management, project management, stakeholder engagement, workstream management, process optimization, reporting, user adoption strategies
Preferred skills
Experience in commercial real estate, skilled trades, or technology
Technologies
CMMS platforms, Azara, data integration tools
Responsibilities
Act as the primary point of contact for client technology queries and escalations; Champion client CMMS platform and technology stack optimization; Engage with client business leads and internal SPOCs to gather requirements and drive adoption; Take ownership of technology project delivery from initiation to completion; Manage key technology projects including data integration and migrations; Coordinate reporting on technology activities, risks, and progress; Support internal and external user adoption through engagement and training.
Seniority
Senior, hands-on IC