Director, IFM & Workplace Experience
Core
Senior leader responsible for Integrated Facilities Management (IFM) and Workplace Experience for a major tech client, blending hard services with hospitality to drive operational excellence and employee experience.
Role type
Director, Integrated Facilities Management & Workplace Experience
Builds
Unified facilities environment, seamless workplace experiences, and high-performance site operations for a big tech client.
Domain
Commercial Real Estate / Integrated Facilities Management / Big Tech
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Integrated facilities management leadership, multi-disciplinary team management, vendor performance management, budgeting and financial stewardship, risk and compliance management, strategic client partnership, space management and moves coordination, mechanical and hard services oversight, data-driven decision making, cross-functional collaboration
Preferred skills
Workplace experience transformation, hospitality-first mindset, sustainability and occupancy planning, capital works management, performance program design
Technologies
Workplace management systems, Computerized Maintenance Management Systems (CMMS), Google Suite
Responsibilities
Oversee holistic site operations including hard facilities, soft services, events, engineering, and sustainability; Drive workplace experience initiatives to create frictionless brand experiences; Manage third-party vendor performance and contract compliance; Lead and develop a multi-disciplinary facilities team; Manage annual capital and operating expenditures within budget; Ensure health, safety, and risk compliance; Partner with client leadership to achieve KPIs and strategic goals.
Seniority
Director, strategic leadership with hands-on operational oversight
