IT Infrastructure Analyst – Vulnerability Remediation & Delivery
Core
Drive execution, coordination, and automation for IT infrastructure vulnerability remediation, focusing on ServiceNow Software Asset Management (SAM) and IT Asset Management (ITAM) to identify, govern, and remediate vulnerable, non-standard, and legacy software.
Role type
Senior IC IT Infrastructure Analyst (Vulnerability Remediation & ServiceNow)
Builds
Scalable compliance processes, automated remediation workflows, and visibility dashboards for IT asset and software lifecycle management.
Domain
IT Operations / Cybersecurity / Enterprise Software Asset Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow SAM/ITAM expertise, PowerShell scripting, Python scripting, SQL, Microsoft M365/Intune/Active Directory/SCCM knowledge, application lifecycle management, data analysis and reporting, project management, change management, systems engineering fundamentals.
Preferred skills
Automation DevOps experience, experience with secure application integrations (SSO, LDAP), Power BI usage.
Technologies
ServiceNow, PowerShell, Python, SQL, Microsoft M365, Intune, Active Directory, SCCM, Power BI
Responsibilities
Serve as ServiceNow subject matter expert for SAM and ITAM; Own and govern authoritative software and asset data; Lead and coordinate remediation activities for vulnerable applications; Drive execution of application upgrades, patching, and decommissioning; Configure and enhance ServiceNow workflows and catalog items; Create and maintain operational documentation including SOPs and process flows; Develop dashboards and reporting to provide visibility into remediation status and risk.
Seniority
Senior, hands-on IC