Mobile Expert, Virtual Retail
Based in United StatesNo visa sponsorship
Core
Support customers by providing expert guidance on wireless sales and communication solutions, assisting inbound callers in selecting devices and service packages.
Role type
Inbound sales specialist (wireless)
Builds
Wireless device and service packages for individual customers
Domain
Telecommunications
Deliverable
product features
Required skills
Wireless sales, customer needs analysis, product recommendation, troubleshooting, Windows systems navigation, IoT understanding, computer hardware proficiency
Preferred skills
Retail environment experience, multi-tasking
Technologies
Windows systems, digital tools
Responsibilities
Drive sales growth by delivering personalized wireless solutions during inbound interactions, establish relationships with new customers, use digital tools to support customer onboarding
Seniority
Entry-level, individual contributor
