Sr Specialist, Digital Experience
Core
Operate and optimize enterprise communications and knowledge intranet platforms for access, authoring, experience, and usability.
Role type
Senior digital experience specialist (intranet/content strategy)
Builds
Enterprise intranet platforms and content management systems
Domain
Corporate communications and digital experience
Deliverable
product features
Required skills
user research, usability studies, content strategy, web content strategy, technical writing, analytics, solution design, stakeholder management, project management
Preferred skills
HTML, CSS, JSON, SQL, CMS (AEM, Drupal), change management
Technologies
HTML, CSS, JSON, SQL, AEM, Drupal
Responsibilities
Conduct user research and usability studies; partner with business owners and scrum teams to scope requirements and develop user stories; manage roadmap and backlog with IT; monitor and evaluate platform performance for continuous iteration; execute operational tasks to ensure platform effectiveness.
Seniority
Senior, hands-on IC