Customer Service Account Associate - Salem, OR
On-site · United StatesNo visa sponsorship
Core
Handle inbound customer calls to resolve inquiries, manage accounts, and proactively sell additional products and services.
Role type
Entry-level customer service account associate
Builds
Customer relationships and revenue through account management
Domain
Telecommunications
Deliverable
product features
Required skills
Adaptability to new software, proactive problem resolution, account management, basic Microsoft Office proficiency, basic cloud tools proficiency
Responsibilities
Provide timely resolutions for customer inquiries, build customer loyalty through thoughtful account management, meet department productivity and quality standards, complete training requirements to develop new skills
