Mobile Associate, Store-in-Store - Retail Sales, Bilingual, Spanish Preferred
Core
Face of T-Mobile inside a warehouse/club kiosk setting, educating customers and driving sales of mobile solutions.
Role type
Retail sales associate (store-in-store)
Builds
T-Mobile mobile services and devices for customers
Domain
Telecommunications retail
Deliverable
product features
Required skills
Consultative selling, Customer needs identification, Sales prospecting, Customer referrals, Product knowledge, Customer education, Relationship building, Sales techniques, Customer engagement, Coaching
Preferred skills
Retail environment experience, Bilingual Spanish
Technologies
Digital tools, T-Mobile systems
Responsibilities
Proactively engage with customers in a high-traffic retail environment, Educate customers on T-Mobile products and warehouse/club member benefits, Complete training on new skills, products, and processes, Follow up with customers and collect referrals, Handle Be Back processes, Attract potential customers to drive sales activity
