Mobile Associate - Retail Sales, Bilingual Preferred
Core
Frontline retail sales associate serving customers in-store to sell devices, service plans, and accessories while providing hands-on technology demonstrations.
Role type
Entry-level retail sales associate (learning role)
Builds
Device and service solutions, IoT accessories, and personalized connectivity plans for consumers and small businesses
Domain
Telecommunications / Wireless Retail
Deliverable
product features
Required skills
Customer service, sales, hands-on technology demonstration, relationship building, digital tool usage, problem resolution
Preferred skills
Bilingual communication, fast-paced environment adaptability
Technologies
T-Mobile in-store systems, digital coverage tools, reference resources
Responsibilities
Help customers continue shopping journeys from online or call center interactions, explore individual needs and demonstrate latest technology, side-by-side sell personalized solutions, resolve customer issues and handoff small business leads
Seniority
Entry-level, learning role
