Mobile Associate, Store in Store - Retail Sales
Core
Retail sales associate in a store-in-store environment, driving wireless solution sales and customer onboarding for T-Mobile.
Role type
Retail Sales Associate
Builds
Wireless service plans, devices, and onboarding solutions for retail customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Consultative Selling, Customer Needs Identification, Solution-Based Selling, Customer Education, Sales Prospecting, Relationship Building, Product Knowledge
Preferred skills
Retail environment experience
Technologies
Digital self-serve tools, T-Mobile app
Responsibilities
Proactively engage with customers in a high-traffic retail environment to identify needs and recommend wireless solutions; Utilize digital self-serve tools to educate customers on utilizing the T-Mobile app for wireless needs; Perform store operations including opening/closing procedures and securing kiosk assets; Build relationships with nearby leadership and teams to support account setup and device support.
Seniority
Entry-level, hands-on IC