Sr Manager, Care/Retail Product Management
Core
Lead a team of Product Managers to evolve end-to-end in-store and Care experiences for T-Mobile and Metro by T-Mobile, aligning digital and physical customer journeys.
Role type
Senior Manager, Product Management (Care/Retail)
Builds
Digital and assisted selling experiences for postpaid and prepaid wireless services
Domain
Telecommunications / Wireless Industry
Deliverable
product features
Required skills
Product Lifecycle Management, Business Analytics, Agile Project Management, Team Leadership, Strategy Development, Cross-functional Collaboration
Preferred skills
Master's in Business Administration, Experience managing teams of 5+ in Product Management
Technologies
Agile backlog/project management tools
Responsibilities
Develop strategy and plans for postpaid and prepaid customer journeys; Drive cross-functional alignment to evolve digital selling experiences; Oversee product vision, business cases, and roadmap execution; Provide coaching and guidance to the Product Management team; Drive accountability with vendors for performance and service levels.
Seniority
Senior, hands-on IC with team leadership
