Customer Service Account Associate - Oklahoma City
Core
Inbound call center associate handling customer inquiries, resolving issues, and managing accounts to build loyalty.
Role type
Entry-level customer service representative
Builds
Customer support interactions and account retention
Domain
Telecommunications
Deliverable
client delivery
Required skills
Adaptability to new software, proactive problem resolution, account management, meeting productivity standards, basic Microsoft Office proficiency, basic cloud tool proficiency
Responsibilities
Handle inbound customer calls, provide timely resolutions for inquiries, build customer loyalty through account management, meet department productivity and quality standards, complete training requirements
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