Field Service Engineer
Core
On-site installation, diagnosis, repair, and preventative maintenance of instrumentation and analytical equipment, plus service contract sales and application support.
Role type
Field Service Engineer (Instrumentation & Analytical Equipment)
Builds
Service contracts and installed instrumentation solutions for industrial, aerospace, defense, and research markets
Domain
Industrial instrumentation, laboratory equipment, aerospace, defense, environmental monitoring
Deliverable
physical/clinical work
Required skills
analytical troubleshooting, equipment repair, preventative maintenance, customer service, technical support, Excel, Word Processing
Preferred skills
Associate's degree in Engineering, experience with laboratory equipment, ability to travel 75% of the time
Responsibilities
Schedule and perform on-site installation, diagnose performance issues, repair, and preventative maintenance; Promote and sell Service products; Provide technical support via telephone and on-site visits; Assist as escalation engineer for difficult situations
Seniority
Mid-level (2-5 years experience)