Field Service Engineer
Core
On-site installation, diagnosis, repair, and preventative maintenance of instrumentation and analytical equipment, plus service contract sales and application support.
Role type
Field Service Engineer (Instrumentation & Analytical Equipment)
Builds
Service contracts and installed instrumentation solutions for industrial, aerospace, defense, and research markets
Domain
Industrial automation, environmental monitoring, oil & gas, medical imaging, pharmaceutical research
Deliverable
physical/clinical work
Required skills
troubleshooting analytical equipment, on-site installation, repair, preventative maintenance, customer service, technical problem solving, Excel, Word processing
Preferred skills
Associate's degree in Engineering, laboratory training experience
Technologies
Excel, Word
Responsibilities
Schedule and perform on-site installation, diagnose performance issues, repair, and preventative maintenance for products; Promote, sell, and support Service products; Provide technical support to customers via telephone and on-site visits; Assist as escalation engineer for difficult or on-going situations
Seniority
Mid-level, hands-on IC