ETCH Customer Engineer I
Core
Install, maintain, and upgrade semiconductor and display manufacturing equipment while serving as a direct liaison with customers.
Role type
Entry-level field service engineer (physical/clinical work)
Builds
Semiconductor and display manufacturing equipment
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
Basic mechanical aptitude, ability to interpret electrical and mechanical schematics, experience diagnosing basic technical challenges, effective written and verbal communication, valid driver's license
Preferred skills
1–2 years of customer/field service support experience, Associate degree in electronics or engineering technologies, knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics, familiarity with hand tools and digital multimeters
Technologies
Digital analytics, Microsoft Excel, Word, PowerPoint
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment; Use digital analytics for troubleshooting; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers
Seniority
Entry-level, hands-on IC