Technical Writer
Core
Producing clear, audience-focused technical content including release notes, online help, job aids, and user guides to enhance understanding of technical products and processes.
Role type
Technical Writer
Builds
Technical documentation (release notes, user guides, job aids) and process documentation for internal and external stakeholders.
Domain
Telecommunications / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical Writing, Content Management, Content Management Systems (CMS), Document Management, Information Technology (IT) Infrastructure, Project Management, Stakeholder Management, Writing Technical Documents
Preferred skills
Experience writing technical documents for IT professionals, Experience managing a document repository, Experience planning, organizing, and migrating documents from Word and SharePoint Wikis
Technologies
CMS, Word, SharePoint Wikis
Responsibilities
Manage the content management system to ensure documents are current and comply with established standards; Collaborate with cross-functional teams to develop clear and concise product content; Translate complex technical concepts into coherent and accessible documentation; Coordinate with infrastructure teams to document processes, procedures, policies, and standards.
Seniority
Mid-level (2-4 years experience preferred)