Tramitador/a de Siniestros Vida y Accidentes
Core
Manage end-to-end Life and Accident insurance claims, providing technical analysis and empathetic support to clients and beneficiaries during sensitive situations.
Role type
Claims adjuster (Life and Accident)
Builds
Insurance claim resolutions and client support processes
Domain
Insurance / Life and Accident
Deliverable
client delivery
Required skills
Claims analysis, contract and policy interpretation, medical and legal document review, fraud detection, stakeholder coordination, process improvement
Preferred skills
Experience in Life and Accident claims (3-5 years), formal education, English communication, digital tool proficiency
Technologies
Digital tools for claims management and process automation
Responsibilities
Manage claims from opening to final resolution, analyze coverage and exclusions, coordinate with medical/legal/financial teams, communicate with clients and beneficiaries, drive operational improvements and fraud prevention