Técnico/a Administrativo/a de Pólizas | Contrato de Relevo
Core
Administrative management of insurance policies, supporting commercial networks and internal teams to ensure efficient policy issuance, modifications, and incident resolution.
Role type
Administrative Policy Specialist
Builds
Insurance policy administration and client support processes
Domain
Insurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Policy administration, incident resolution, data accuracy, Office tools (Excel, Word), organizational skills
Preferred skills
AS400, Siebel, intermediate English
Technologies
AS400, Siebel, Office
Responsibilities
Manage policy issuance and administration including contributions and modifications; Support the Commercial Assistance Center (CAR) with policy-related inquiries; Prioritize and process incoming requests; Collaborate with cross-functional teams; Ensure data quality in systems and documentation.
Seniority
Mid-level, hands-on IC