Customer Banking Specialist Relief
Core
Support customers across multiple branches with banking needs, account maintenance, credit applications, and financial health checks.
Role type
Customer Banking Specialist Relief
Builds
Seamless banking experience for personal and small business customers
Domain
Retail Banking
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem solving, in-branch technology demonstration
Responsibilities
Have in-depth conversations with customers about banking needs, support enquiries and account maintenance, process credit product applications, complete Financial Health Checks, demonstrate digital banking options, solve problems while championing risk-adverse culture