Senior Platform Engineer
Core
Engineering, operation, and continuous improvement of enterprise Microsoft Teams collaboration, contact centre, and meeting-room technologies.
Role type
Senior Unified Communications & Telephony Engineer
Builds
Reliable meeting-room environments and unified communications services for enterprise users
Domain
Enterprise Unified Communications / Microsoft 365
Required skills
Microsoft Teams administration, Teams Rooms, Teams Phones, Microsoft Entra ID, Exchange Online, Microsoft Graph API, PowerShell scripting, enterprise network troubleshooting, root-cause analysis, technical design, automation
Preferred skills
Experience with Teams-certified AV devices, proactive monitoring, service improvement
Technologies
Microsoft Teams, Microsoft 365, Microsoft Graph API, PowerShell, Windows, Android
Responsibilities
Administer and support Microsoft Teams Rooms, Teams Phones, and room booking panels; Troubleshoot complex room issues across devices, M365, identity, and network services; Develop automation for device management, administration, reporting, and remediation; Lead complex troubleshooting and root-cause analysis for Unified Communications services; Develop technical designs, standards, and operational documentation; Evaluate new Teams capabilities and meeting-room technologies
Seniority
Senior, hands-on IC
