Customer Banking Specialists - Melbourne East Area - Part Time
Core
Frontline retail banking specialist delivering in-branch services, account maintenance, and credit product applications to personal and small business customers.
Role type
Retail Banking Specialist (IC)
Builds
Customer banking solutions and financial product adoption
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, in-branch technology demonstration, problem solving, risk compliance
Preferred skills
Mandarin/Cantonese language skills, experience in Financial Services/Retail/Hospitality
Responsibilities
Conduct in-depth customer conversations regarding Home Loans, Business Banking, and Financial Advice; Support customers with account maintenance and credit applications; Demonstrate in-branch technology and digital banking solutions; Solve customer problems while adhering to risk culture and procedures.
