Staff Platform Engineer (SAP Functional)
Core
Lead complex incident and major incident management for services affected by SAP, driving operational excellence and continuous improvement in a banking environment.
Role type
Staff Platform Engineer (SAP Functional)
Builds
High-performing operational practices, automated reliability solutions, and self-service mechanisms for .NET applications.
Domain
Banking / Financial Services / SAP
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SAP Banking Services, SAP TRBK, Payments, Deposits, Business Partner, Loans, Master Contract Management, batch jobs, process dependencies, incident management, change management, ITIL Service Management, .NET infrastructure, ABAP debugging, AI tools for automation
Preferred skills
Leading teams, stakeholder management, documentation, AI tools for incident analysis
Technologies
SAP, .NET, ABAP
Responsibilities
Lead complex incident and major incident management activities for services affected by SAP; Champion operational excellence through automation and standardization of support processes; Drive continuous improvement initiatives to increase functional observability and SRE principles; Increase and advocate DevSecOps principles by decoupling application and platform artefacts; Reduce manual touch points by designing tools and processes; Build high-performing operational practices through maintenance of runbooks and recovery plans; Maximise AI capabilities for incident analysis and automated resolutions.
Seniority
Staff, hands-on IC with leadership responsibilities