Head of Patient Engagement, Rare Disease
Core
Leading Biogen's patient engagement strategy for the Rare Disease portfolio, overseeing patient support programs, specialty pharmacy operations, and hub services to ensure therapy access and adherence.
Role type
Senior leadership (Head of) patient engagement and operations
Builds
Integrated patient engagement solutions, specialty pharmacy partnerships, and patient support programs
Domain
Biotechnology / Rare Disease Therapeutics
Required skills
Strategic leadership, cross-functional influence, specialty pharmacy operations, vendor management, program performance metrics, budget management, operational excellence
Preferred skills
Digital transformation, analytics partnership, P&L management, specialty distribution networks
Technologies
Patient services technology platforms, inventory management systems
Responsibilities
Lead the Rare Disease Patient Engagement function; Develop strategies to improve patient access and adherence; Manage external vendors and service partners; Partner with Commercial, Market Access, and Medical teams; Establish and monitor KPIs for program effectiveness; Drive continuous improvement through data and insights.
Seniority
Executive / Senior Leadership